TicketBot

Quick Start

Getting Started with TicketBot

Invite TicketBot to your server

To get started, you'll need to invite TicketBot to your Discord server. You can do this by clicking the "Invite" button on the TicketBot website or by using the following invite link: https://ticketbot.dev/invite

Premissions Required

When inviting TicketBot, make sure the user who is inviting the bot has the "Manage Server" permission.

invite.png

Create roles, channels, and categories

Next, you'll need to set up the necessary roles, channels, and categories in your Discord server for TicketBot to function properly. This typically includes:

  • Creating a "Support" role for your staff members who will be handling tickets
  • Setting up a category and text channels for ticket creation and management
  • Optionally, creating additional categories for different types of tickets

Refer to the TicketBot documentation for detailed instructions on how to configure these server settings.

server-setup.gif

Log into TicketBot's dashboard

Once you've invited the bot and set up your server, head over to the TicketBot dashboard and log in using your Discord account. This will allow you to further customize the bot's settings and manage your ticket system.

Selecting your server

Locate the server you want to manage in the dashboard and click on it to select it. This will take you to the server-specific settings and management options.

Unable to find your server?

Log out of the TicketBot dashboard and then log back in using your Discord account.

Create a subject

In the TicketBot dashboard, navigate to the "Subjects" section and create a new subject. Subjects are used to categorize and organize the types of tickets that users can create. For example, you might have subjects for "General Support", "Billing", "Feature Requests", and so on. create-subject.png

Create a panel

Finally, create a new panel in the TicketBot dashboard. Panels are the UI elements that users will interact with to create new tickets. You can customize the panel's appearance, the available subjects, and other settings to fit your needs. create-panel.png

Learn more!

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