v4 Updates
What's new in v4
What's New in Ticket Bot v4? ๐
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๐ The big highlight: a brand-new dashboard! This major update took most of the development time but significantly enhances the setup experience.
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๐ Full support for multiple languages is now available.
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๐ Rating are here! Enable them to ask users for a rating out of 5.
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โฐ Inactivity Warnings will nudge users to revisit their tickets if the conversation stalls.
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๐๏ธ Automatically close stale tickets, freeing your staff from the hassle of manual clean-up.
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๐ฑ๏ธ Users can right-click messages to reference them in a new ticket, perfect for moving conversations from public to private or reporting issues.
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๐ Ticket and Discord categories are now separate! Create as many as you need without cluttering your channel list.
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๐งต Threads are supported! Enable this to have all tickets created in a thread under a single channel.
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๐ Transfer tickets to other members easily with the
/assign
command. -
๐ Unclaim and force claim tickets are now supported.
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๐ The
/help
command menu is now clickable for easier navigation. -
๐ The log channel now displays when tickets are opened, closed, claimed, and unclaimed.
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โฑ๏ธ Access response time and resolution time statistics.
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๐ค Send panels to an existing channel effortlessly.
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๐ ๏ธ Update category channels directly from the dashboard.
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๐ Add emojis and descriptions to categories for better organization.
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โ๏ธ And probably a few more minor tweaks and improvements.